Returns & Exchanges
At Ksubi ++, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return them within 30 days of delivery for a full refund or exchange, provided they are in original condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are intact to qualify for a return.
Attach Shipping Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing